New Patient
We help people get out of pain and get healthy with chiropractic care. If you want pain relief or a plan to fix your problem, we can help you.
Upon scheduling your first appointment, we are able to send your intake forms electronically for you to complete to save you time. We make a focused effort to run on schedule and see you at your scheduled appointment time. Your first appointment with Dr. Mattila includes a consultation, an examination, x-ray imaging (if needed) and typically your first treatment. Our goal is to thoroughly assess your injury or pain, determine if we have the right tools to help you, and discuss your specific goals. After your exam and treatment are complete, we may provide you with home treatment recommendations to improve your pain and healing. Some of these may include exercises, stretches, natural anti-inflammatory options, whether to use ice or heat, sleep position recommendations, and sitting ergonomics.
At your second appointment, Dr. Mattila will review your exam findings, discuss your goals, and answer four important questions:
What is causing your pain or injury?
Can we help?
How long will it take to improve?
What will your treatment plan cost?
Based on your consultation and examination, Dr. Mattila will present a personalized care plan designed around your needs, goals, and lifestyle. We will also explain flexible payment options and answer any questions you may have about your care and the investment in your health.
We are committed to helping you achieve next level health and your best life!
Common Questions & Answers
Get answers to some of the most common questions patients may have for us. Have other questions before you make an appointment? Contact us for assistance.
We’re a self-pay practice, which means we don’t bill insurance directly in most cases. This allows us to focus entirely on your health—without the limitations or delays of insurance approvals.
As a patient, this means:
We’re happy to provide documentation you can submit to your insurance provider for potential reimbursement.
If your visit is related to injuries from a motor vehicle accident, we can bill your auto insurance directly.
At Crest Chiropractic, our priority is serving you, not the insurance system.
No referral is needed to start care with us. Chiropractors are portal of entry health care providers which means they have training to evaluate and treat conditions directly and know when a referral to another health care provider is appropriate.
Initial evaluations are typically 30 minutes. Follow-up visits are around 10-20 minutes. It is our priority to spend the necessary time with you to determine the root cause, answer questions you may have, and provide treatment. As a result, individual new patient visits and follow up visit treatment times may vary.
Comfortable, flexible clothing is recommended—like what you would wear to a yoga class or workout.
What is a chiropractic adjustment and does it hurt?
A chiropractic adjustment is a safe, gentle, and controlled movement applied to a specific joint — most commonly in the spine — designed to restore normal motion, alignment, and nerve function. Here's what to know:
Safe & Gentle Treatment – Chiropractic adjustments are precise, controlled movements and should not be painful. Some patients may experience mild, temporary soreness afterward, similar to post-workout soreness.
What Is the Popping Sound? – The popping or cracking sound sometimes heard during an adjustment is called joint cavitation — a harmless release of tiny gas bubbles in the joint fluid, similar to cracking your knuckles.
Restores Motion & Alignment – The goal of every adjustment is to restore proper joint movement, spinal alignment, and healthy nerve function throughout the body.
Pain Relief & Recovery – Many patients experience pain relief following their adjustment, while others see results gradually over a series of treatments depending on their condition.
Personalized to You – Every adjustment at Crest Chiropractic is tailored to your specific needs, ensuring a comfortable and effective experience for every patient.
Does Crest Chiropractic provide family and pediatric chiropractic care?
Yes, Crest Chiropractic offers gentle, personalized chiropractic care for the whole family — from newborns to grandparents. Here's what we provide:
Care for All Ages – We proudly treat infants, children, teens, parents, and grandparents with safe and effective chiropractic care tailored to every stage of life.
Pediatric Chiropractic Care – Our gentle approach is designed specifically for growing children and teens, addressing posture issues, growing pains, sports injuries, and healthy development.
Teen Athlete Support – We help active teens recover from injuries, improve mobility, and stay at the top of their game throughout the demands of youth sports and training.
Care for Parents & Adults – We help moms, dads, and grandparents stay strong, pain-free, and active so they can keep up with the demands of family life.
Family-Focused Chiropractor in Orem, Utah – Crest Chiropractic is your local, family-friendly chiropractic office committed to helping every member of your family move and feel their best.
Does Crest Chiropractic treat sports injuries?
Yes, Crest Chiropractic offers comprehensive sports injury treatment and performance care for athletes of all levels. Here's what we provide:
Athletes We Work With – We treat athletes across all sports, including football, wrestling, hockey, basketball, soccer, pickleball, running, triathlons, cycling, weightlifting, CrossFit, powerlifting, skiing, snowboarding, mountain biking, and rock climbing.
Sports Injuries We Treat – Our care covers sprains and strains, tendonitis, shoulder injuries, knee injuries, joint pain, muscle tightness, overuse injuries, and limited mobility.
Personalized Treatment Plans – Every athlete receives a customized care plan that may include chiropractic adjustments, soft-tissue therapy, shockwave therapy, kinesiology taping, and corrective exercises.
Recovery & Performance Focused – We help athletes recover efficiently, improve mobility, and optimize performance so you can get back to training and competing at your best.
Care From Athletes Who Understand – As athletes ourselves, we understand the demands of training and competition and are committed to helping you move and feel your best.
Does Crest Chiropractic treat auto accident injuries?
Yes, Crest Chiropractic provides auto accident care and specializes in helping patients recover from pain and injuries following an auto accident. Here's what to expect:
Easy Intake Process – Schedule an appointment and receive auto accident intake forms electronically to complete at home or in-office.
Comprehensive First Visit – Your first appointment with Dr. Mattila includes a consultation, physical examination, X-rays (if clinically needed), and typically your first treatment.
Personalized Care Plan – We thoroughly evaluate your injuries and create a customized treatment plan designed around your specific needs.
Coordinated Care – When necessary, we coordinate with physical therapists, pain management specialists, advanced imaging centers, and personal injury attorneys.
Patient-Focused Approach – Our goal is to make the recovery process as smooth as possible so you can focus on healing and restoring your quality of life.
Insurance Coverage & Claims Assistance – Utah law requires a minimum of $3,000 in PIP (Personal Injury Protection) coverage on every auto policy, meaning your care is typically covered by insurance. Crest Chiropractic provides dedicated insurance claims assistance, guiding you through every step of the process so you can focus on recovery — not paperwork.
New Patient Special
Get relief today with the best Orem chiropractor new patient special.
Appointment Includes:
Complete Consultation
Chiropractic Examination
X-Ray Imaging (if needed)
First Treatment

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