New Patient
We make it easy to get started—with clarity, care, and no surprises.
Upon scheduling your first appointment, we are able to send your intake forms electronically for you to complete to save you time. We make a focused effort to run on schedule and see you at your scheduled appointment time. Your first appointment with Dr. Mattila includes a complete consultation, an examination and typically your first treatment. Our goal is to thoroughly assess your injury or pain, determine if we have the right tools to help you, and discuss your specific goals. After your exam and treatment are complete, we may provide you with home treatment recommendations to improve your pain and healing. Some of these may include exercises, stretches, natural anti-inflammatory options, whether to use ice or heat, sleep position recommendations, and sitting ergonomics.
At your second appointment, Dr. Mattila will answer four important questions: What is causing the pain / injury? Can we help with your pain / injury? How long will it take to fix the problem? What will the treatment plan cost? After discussing your goals during the first visit, and analyzing your exam findings, Dr. Mattila will present a individualized care plan to you. We will explain flexible payment options, and answer any questions you may have about the investment in your health and lifestyle. We are committed to helping you achieve next level health and your best life!
Common Questions & Answers
Get answers to some of the most common questions patients may have for us. Have other questions before you make an appointment? Contact us for assistance.
We’re a self-pay practice, which means we don’t bill insurance directly in most cases. This allows us to focus entirely on your health—without the limitations or delays of insurance approvals.
As a patient, this means:
We’re happy to provide documentation you can submit to your insurance provider for potential reimbursement.
If your visit is related to injuries from a motor vehicle accident, we can bill your auto insurance directly.
At Crest Chiropractic, our priority is serving you, not the insurance system.
No referral is needed to start care with us. Chiropractors are portal of entry health care providers which means they have training to evaluate and treat conditions directly and know when a referral to another health care provider is appropriate.
Initial evaluations are typically 30 minutes. Follow-up visits are around 10-20 minutes. It is our priority to spend the necessary time with you to determine the root cause, answer questions you may have, and provide treatment. As a result, individual new patient visits and follow up visit treatment times may vary.
Comfortable, flexible clothing is recommended—like what you would wear to a yoga class or workout.
A chiropractic adjustment is a gentle, controlled movement applied to a specific joint—most commonly to the spine. The goal is to restore normal motion, alignment and nerve function. It should not be painful, however you may feel mild temporary soreness afterward (similar to post-exercise soreness). A popping sound may occur, this is called joint cavitation – tiny gas bubbles release in the joint fluid, similar to when you crack your knuckles. Many patients report pain relief after an adjustment and in some cases results occur over a period of time.
At Crest Chiropractic we provide family chiropractic and pediatric chiropractic care. We proudly care for moms, dads, kids, and families of all ages. Our approach is gentle and tailored to each stage of life—from infants and growing teens to parents and grandparents.
We understand that every family’s needs are unique. Whether it’s helping a child with posture issues, supporting an active teen athlete, or helping parents stay strong and pain-free, we provide safe, effective care designed to improve movement, reduce pain, and support a healthy lifestyle.
If you’re looking for a family-focused chiropractor in Orem, Crest Chiropractic is here to help your entire family move and feel their best.
Crest Chiropractic provides sports injury and performance care for athletes of all levels. We work with a wide range of athletes, including those in contact sports (football, wrestling, hockey), field and court sports (basketball, soccer, pickleball), endurance sports (running, triathlons, cycling), strength and fitness training (weightlifting, CrossFit, powerlifting), and outdoor sports (skiing, snowboarding, mountain biking, rock climbing).
We treat many sports-related conditions such as sprains and strains, tendonitis, shoulder and knee injuries, muscle tightness, joint pain, overuse injuries, and limited mobility. Our care is personalized and may include chiropractic adjustments, soft-tissue therapy, shockwave therapy, kinesiology taping, and corrective exercises to support recovery, mobility, and performance.
As athletes ourselves, we understand the demands of training and competition and are here to help you recover efficiently and move at your best—so you can get back to doing what you love.
New Patient Special
Get relief today with the best Orem chiropractor new patient special.
Appointment Includes:
Complete Consultation
Chiropractic Examination
First Treatment
Full Report of Findings

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